Welcome to Mildcozy! These terms and conditions outline the rules and regulations for using our website and services. By accessing or using Mildcozy (referred to as “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. General

By accessing our website and purchasing our products or services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, you must discontinue using the site immediately.

2. Products and Services

Mildcozy offers a range of products including books and stationery for sale, as well as a rental service for books. All products and services are subject to availability, and we reserve the right to discontinue any product or service without notice.

  • Product Information: We strive to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that all product details are free of errors.
  • Pricing: Prices for products are subject to change at any time without notice. Promotional pricing may be offered for a limited time only.
  • Rentals: Books rented from Mildcozy must be returned by the agreed-upon due date. Failure to return rented items on time may result in additional fees.

3. Orders and Payments

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or issues related to fraudulent activity.
  • Payment: All orders must be paid in full at the time of purchase. We accept [list payment methods, e.g., credit cards, PayPal, etc.].
  • Payment Links: For rent or due payments, a payment link will be provided, and it is the customer’s responsibility to complete the payment by the due date.

4. Shipping and Delivery

  • Shipping: We ship to locations within India (or any other region you specify). Shipping costs will be calculated at checkout and vary based on location and product weight.
  • Delivery Time: Estimated delivery times will be provided at the time of checkout. We are not responsible for any delays due to courier services or other factors beyond our control.
  • Lost or Damaged Goods: If your order arrives damaged or is lost in transit, please contact us within 48 hours to arrange for a replacement or refund.

5. Returns and Refunds

Please refer to our Returns & Refund Policy for detailed information about returning items, exchanges, and refund requests.

6. User Accounts

To place orders or rent products, you may be required to create an account on our website.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account.
  • Account Termination: We reserve the right to terminate or suspend your account if we detect suspicious activity, violation of terms, or fraudulent behavior.

7. Intellectual Property

All content on the Mildcozy website, including but not limited to text, images, logos, graphics, and software, is the intellectual property of Mildcozy or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Mildcozy shall not be held liable for any damages, including but not limited to indirect, incidental, or consequential damages, arising from the use or inability to use our website, products, or services.

This includes but is not limited to loss of profits, data, or business opportunities.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Mildcozy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that Mildcozy shall not be responsible for any damages or losses caused by third-party sites.

10. Changes to Terms & Conditions

Mildcozy reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Mildcozy
Email:mildcozy94@gmail.com
Phone:6359158877
Address: Plot No. 197 Yamuna Enclave Part 3, Mauja Tilpat, JB Public School, 121003, Faridabad, HR